Delivery policy
DELIVERY
Deliveries are made only on the territory of Switzerland and Liechtenstein. The products are sent to the delivery address indicated by the customer during the ordering process. Upon transmission of the order, the customer acknowledges having read the general conditions of sale and accepts them.
For deliveries in Switzerland and Liechtenstein, the products are delivered by Swiss Post or other carriers. Typically, items are available and delivered within 3-8 business days. If an item cannot be delivered, the customer is informed by email.
In Switzerland, there is no delivery on Sundays, national and cantonal holidays.
The delivery times indicated by WHITEFRONTIER LTD are provided as an indication. WHITEFRONTIER LTD endeavours to respect them. However, exceeding them cannot lead to the cancellation of the order by the customer, nor justify a claim for compensation or a late payment penalty.
WHITEFRONTIER LTD is not responsible for the theft of the goods once deposited by the Post Office. If in doubt about the security of the letterbox, it is the customer's responsibility to request signed delivery. At the time of delivery of the goods or of their deposit in front of the customer's domicile, the profits and risks (in particular of theft, deterioration by third parties, bad weather) are transferred to the customer.
Delivery notes and invoices are sent electronically whenever possible.
DELIVERY COSTS
Packaging and delivery costs are the responsibility of the customer. They are indicated in the "cart" section of the order form and are calculated according to the weight of the package(s).
For Switzerland, shipping costs are accounted for as a flat rate depending on the delivery method chosen and the weight of the items purchased per order. We invite you to consult the “CONDITIONS OF DELIVERY” section for detailed information.
If products are not available at the time of delivery, they will not be sent later or replaced by others. The quantity actually delivered appears on the delivery note as well as on the invoice. In the event of missing items or reduced quantities, the customer cannot claim either compensation or damages. If an invoiced item cannot be delivered, the corresponding amount is refunded to the customer. There is no new delivery and the customer cannot claim damages.
PROPERTY
The goods remain the property of WHITEFRONTIER LTD until payment of the invoice.
RIGHT OF RETURN
It is the customer's responsibility to check the goods upon delivery. If unfortunately the goods should arrive at the customer’s domicile in poor condition, WHITEFRONTIER LTD will process the case upon receiving photographic proof and explanations sent by email of the damaged goods within 48 hours.
If the customer orders by mistake, the goods will neither be taken back nor reimbursed.
Last update: 26 December 2022
The editing of the WhiteFrontier site is provided by the company Zerance131, registered with the French RCS under number 849.571.658, whose head office is located at 40 rue Alexandre Dumas in Paris.
The host of the site www.whitefrontier.ch is the company Shopify.
Last update: 26 December 2022
General Terms and Conditions of Use for WhiteFrontier.ch
Article 1: Object
These T&Cs, or General Conditions of Use, legally govern the use of the services of the WhiteFrontier site (hereinafter referred to as "the site").
Constituting the contract between the company WhiteFrontier LTD, the User, access to the site must be preceded by the acceptance of these Terms. Access to this platform implies acceptance of these T&Cs.
Article 2: Legal notices
The editing of the WhiteFrontier site is provided by the company Zerance131, registered with the French RCS under number 849.571.658, whose head office is located at 40 rue Alexandre Dumas in Paris.
The host of the site www.whitefrontier.ch is the company Shopify.
Article 3: Access to the site
The WhiteFrontier site provides free access to the following services:
• Sale of beer and related products
• Beer tap rental
• Brewery tour booking
The site is accessible free of charge from anywhere by any user with Internet access. All costs necessary for access to the services (computer equipment, Internet connection, etc.) are the responsibility of the user.
Access to services for members is facilitated with a username and password.
For maintenance or other reasons, access to the site may be interrupted or suspended by the editor without notice or justification.
Article 4: Data collection
In order to create a user account, the collection of information at the time of registration on the site is necessary and mandatory. The collection and processing of personal information is carried out with respect for privacy.
Users have the right to access, rectify, delete and contest their personal data. The exercise of this right is carried out via:
• The User’s customer space.
Article 5: Intellectual property
The trademarks, logos and content of the WhiteFrontier.ch site (graphic illustrations, texts, etc.) are protected by the Intellectual Property Code and by copyright.
The reproduction and copying of content by the User requires prior authorisation from the site. In this case, any use for commercial purposes or for advertising purposes is prohibited.
Article 6: Responsibility
Although the information published on the site is deemed reliable, the site reserves the right to not guarantee the reliability of the sources.
The information disseminated on the WhiteFrontier.ch site is presented for information purposes only and has no contractual value. Despite regular updates, the site cannot be held liable in the event of changes to the administrative and legal provisions appearing after publication. The same applies to the use and interpretation of the information communicated on the platform.
The site declines all responsibility for any viruses that may infect the User's computer equipment after using or accessing this site.
The site cannot be held responsible in the event of force majeure or the unforeseeable and insurmountable act of a third party.
The total guarantee of security and confidentiality of data is not provided by the site. However, the site undertakes to implement all the methods required to do so in the best possible way.
Article 7: Hypertext links
The site may utilise hypertext links. By clicking on these links, the User will leave the platform. The latter has no control and cannot be held responsible for the content of the web pages relating to these links.
Article 8: Cookies
During visits to the site, the automatic installation of a cookie on the User's browser software may occur.
Cookies correspond to small files temporarily stored on the hard drive of the User's computer. These cookies are necessary to ensure site accessibility and navigation. These files do not contain personal information and cannot be used to identify a person.
The information contained in the cookies is used to improve navigation performance on the WhiteFrontier.ch site.
By browsing the site, the User accepts the cookies. Cookies can be deactivated via the settings of the navigation software.
Article 9: Publication by the User
The WhiteFrontier.ch site allows members to post comments.
In these publications, members are required to respect the rules of Netiquette as well as the rules of law in force.
The site has the right to exercise a priori moderation on the publications and may refuse to put them online without having to provide any justification.
Members retains all of their intellectual property rights. However, any publication on the site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, distribute and distribute the publication anywhere and on any medium for the duration of the intellectual property. This can be done directly or through an authorised third party. This applies in particular to the right to use the publication online and on mobile telephone networks.
At each use, the publisher undertakes to mention the name of the member near the publication.
Users are held responsible for any content they put online. Users undertake not to publish content likely to harm the interests of third parties. All legal proceedings initiated by an injured third party against the site must be borne by the User.
The deletion or modification by the site of the User's content may be carried out at any time, for any reason and without notice.
Article 11: Duration of the contract
This contract is valid for an indefinite period. The beginning of the use of the services of the site marks the application of the contract with regard to the User.
Last update: 26 December 2022
DELIVERY
Deliveries are made only on the territory of Switzerland and Liechtenstein. The products are sent to the delivery address indicated by the customer during the ordering process. Upon transmission of the order, the customer acknowledges having read the general conditions of sale and accepts them.
For deliveries in Switzerland and Liechtenstein, the products are delivered by Swiss Post or other carriers. Typically, items are available and delivered within 3-8 business days. If an item cannot be delivered, the customer is informed by email.
In Switzerland, there is no delivery on Sundays, national and cantonal holidays.
The delivery times indicated by WHITEFRONTIER LTD are provided as an indication. WHITEFRONTIER LTD endeavours to respect them. However, exceeding them cannot lead to the cancellation of the order by the customer, nor justify a claim for compensation or a late payment penalty.
WHITEFRONTIER LTD is not responsible for the theft of the goods once deposited by the Post Office. If in doubt about the security of the letterbox, it is the customer's responsibility to request signed delivery. At the time of delivery of the goods or of their deposit in front of the customer's domicile, the profits and risks (in particular of theft, deterioration by third parties, bad weather) are transferred to the customer.
Delivery notes and invoices are sent electronically whenever possible.
DELIVERY COSTS
Packaging and delivery costs are the responsibility of the customer. They are indicated in the "cart" section of the order form and are calculated according to the weight of the package(s).
For Switzerland, shipping costs are accounted for as a flat rate depending on the delivery method chosen and the weight of the items purchased per order. We invite you to consult the “CONDITIONS OF DELIVERY” section for detailed information.
If products are not available at the time of delivery, they will not be sent later or replaced by others. The quantity actually delivered appears on the delivery note as well as on the invoice. In the event of missing items or reduced quantities, the customer cannot claim either compensation or damages. If an invoiced item cannot be delivered, the corresponding amount is refunded to the customer. There is no new delivery and the customer cannot claim damages.
PROPERTY
The goods remain the property of WHITEFRONTIER LTD until payment of the invoice.
RIGHT OF RETURN
It is the customer's responsibility to check the goods upon delivery. If unfortunately the goods should arrive at the customer’s domicile in poor condition, WHITEFRONTIER LTD will process the case upon receiving photographic proof and explanations sent by email of the damaged goods within 48 hours.
If the customer orders by mistake, the goods will neither be taken back nor reimbursed.
Last update: 26 December 2022